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OUR GUARANTEE We want to make sure our customers receive a properly working video or DVD. If you receive a broken or damaged video, or notice a problem when you first view the tape such as the tape DVD hanging up (stopping), then return the defective tape to the store you purchased it from, preferably within 30 days. If you bought it from us, then send the tape to the address listed on the video jacket via U.S. Mail (uninsured) right away. We will replace your title and refund your postage. We do not cover video tapes damaged by your DVD player, VCR or rewinder, abused tapes and DVDs, accidental erasures or tapes worn out by extensive play. If you have any questions, please call us at (270) 846-3538. Thank you, Karen & Jim Wright AMERICAN PIONEER INC. P.O. BOX 50049 BOWLING GREEN KY 42102-2649 (orders only) 1-800-743-4675 FAX: 270-782-7506To send us your information for quick processing, click here for a form to print out and mail to us. | |